Maintella is a field engineering tool for smart devices

Field engineers get access to assets and tasks with a magic link.

On first use we ask you to tell us who you are so we know who conducted the work in question.

We help you do the right thing

Each task contains step-by-step instructions.

For many devices you can also check the diagnostics area to verify

No more paper reports

Workflows will collect all of the information you need to report related to the work item.

We will send you a copy of this information in your email so if you need a copy you’ll always have it.

Common questions from field engineering companies

  • Maintella works with pretty much any field engineering management system as long as it can accept work orders by email – and pretty much all of them do.

  • We send an email with the full report to the field engineering system’s email address and another one for the field engineer’s email address for good measure.

  • Probably not. Maintella doesn’t have the tools to handle things like SLAs, customer work requests or invoicing.

  • Maintella is an asset field engineering management system designed for manufacturers of devices.